Retailers pivot to AI loyalty agents as 2026 trends emerge

Experiential-led retail revives SA's shopping malls | ARB clears Wildebeest Brandewyn ad

Retail Thu 21 May 2026 ALL INDUSTRIES  | COMPANIES  | JOBS  | EVENTS  | SUBMIT NEWS  | ADVERTISE  | FOLLOW  | MY ACCOUNT  | SUBSCRIBE  |  UNSUBSCRIBE Retailers pivot to AI loyalty agents as 2026 trends emerge Euromonitor’s Top Five Trends in Loyalty for 2026 identifies shifts in how brands engage and retain consumers... Read more Experiential-led retail is reviving South Africa's shopping malls Retailers need to reconsider how they interact with modern customers in physical stores as experiential-led retail paves the way... read ARB clears Wildebeest Brandewyn ad accused of promoting binge drinking KARABO LEDWABA The Advertising Regulatory Board (ARB) has dismissed complaints against a television advertisement for Wildebeest Brandewyn... read EBM Group’s global momentum continues with major wins at ICSC Awards in Las Vegas ISSUED BY EBM GROUP Retail marketing agency earns top international recognition as global footprint continues to grow... Read Banking & Finance Exclusive: Digital inclusion must also mean access to safe credit NITA MORGAN Digital lending expands financial inclusion in South Africa, but rising scams and weak literacy create growing risks... Read Exhibitions & Events Design voices brought into focus at Future Talks at Decorex Cape Town 2026 The four-day programme brings together designers, architects, makers and industry leaders from across Africa and beyond for conversations that span architecture, materiality, business, cultural exchange and emerging practice... Read FMCG Heinz brings back the iconic glass bottle for limited time It is a strategic retail move tapping into emotion, familiarity and elevated in-home dining experiences... Read Business Entries for Cape Town’s inaugural Nelson Mandela Marathon open this week Organised by Golazo in partnership with the Nelson Mandela Foundation, the event is expected to attract 20,000 runners and walkers for what is positioned as far more than a traditional marathon.... Read 2027 Old Mutual Accounting Bursary: Last chance to apply This is the final call to apply for the Old Mutual Accounting Bursary programme for the 2027 academic year, as applications close on 30 May 2026... Read New Press Office on Bizcommunity More   |   Join EBM Group EBM is a purpose-driven brand and retail marketing company built around one clear philosophy: Be Unsame. Contact  |  News  |  VISIT PRESS OFFICE  |  Linkedin  |  Facebook New events to diarise The New Gen Trends in Marketing & Tech Conference - 26 May 2026 , Johannesburg The fifth annual conference will feature nine of the industry's biggest innovators and influencers from the corporate and agency sectors, including recipients of last year's New Generation Awards. More info >> Nedbank IMC Conference 2026 - 17 Sep 2026 , Johannesburg Under the theme Shift Happens™ - Are you ready? the 2026 edition explores how marketing must evolve in response to rapid change. More info >> Activate South Africa 2026 South African AI Association - 26 Aug 2026 to 27 Aug 2026, Cape Town Digital Marketing Conference CADEK Media - 18 Nov 2026 to 19 Nov 2026, Cape Town More Events  Submit an event  Customise events FOLLOW US List company List CV List new business List portfolio showcase List profile Submit event Submit gallery Submit job ad Submit new appointment Submit news Submit noticeboard Submit op-ed contribution Home My job ads My events My company My CV Advertising: We welcome your sales enquiries! Email sales and read more about our advertising rates 3rd Floor, 62 Roeland St, Gardens, Cape Town, 8001, South Africa. Tel +27 (0)21 404 1460 © 2026 bizcommunity.com. All rights reserved. Unsubscribe. Manage subscription. Subscribe. Change email. Change frequency to WEEKLY.